Schedule technicians and technicians, automate recurring appointments, fill open shifts, and match by skills, location, and availability — all in one platform.
From request intake to appointment completion, Eclipse automates every step of your scheduling workflow while maintaining full visibility and control.
Customizable request forms with accommodations, specializations, and service types. Capture all appointment details upfront for accurate provider matching.
Configure custom status workflows from pending through completion. Auto-broadcast to qualified providers with intelligent fallback rules.
Schedule virtual visits and on-demand dispatch alongside on-site appointments from a unified calendar interface.
Automated email, SMS, and in-app alerts for confirmations, reminders, and status changes. Customizable notification templates and timing.
Auto-broadcast to qualified providers within defined service radius. GPS-verified check-in/check-out with real-time location tracking.
Rule-based automatic appointment considering credentials, certifications, availability, proximity, service types, and customer preferences.
Unlike competitors with limited user access, Eclipse provides fully-featured portals for every stakeholder in your field service operations operation.
Complete operational control and visibility
View, filter, and manage all appointments from a centralized dashboard. Quick actions for reassignment, cancellation, and status updates.
Configure accommodations, service types, specializations, and custom fields. Tailor the platform to your organization's specific workflows.
Track fill rates, response times, provider performance, and utilization metrics. Data-driven insights for operational optimization.
Automated billing based on appointment data. Support for complex rate structures, travel time, mileage, and cancellation fees.
Track provider certifications, licenses, and compliance documents. Automated expiration alerts and verification workflows.
Complete audit trail of all appointment changes. Full transparency for compliance, dispute resolution, and quality assurance.
Self-service for service requesters
Empower customers to request providers directly. Draft, submit, and track appointments without admin intervention.
At-a-glance dashboard showing all scheduled appointments for the day with provider details and status indicators.
Add and manage department users. Delegate booking privileges and set approval workflows for cost control.
View and download invoices directly from the portal. Track spending and manage payment history independently.
Technician self-management tools
Set recurring availability schedules and block time. Only receive broadcasts matching your working hours and preferences.
Define service areas and travel preferences. Get matched only with appointments within your comfort zone.
Accept appointments, check in/out, and manage your schedule from any device. Optimized for providers on the go.
Upload and maintain certifications, licenses, and credentials. Stay compliant with automated expiration reminders.
Not all field service workforce management systems are created equal. Here's why leading field service businesses choose Eclipse over the competition.
Unlike generic scheduling tools, Eclipse was designed specifically for the field service industry by professionals who understand your unique operational challenges.
Dedicated portals for Admins, Customers, and Providers—each optimized for their specific workflows. Competitors often lack full customer self-service capabilities.
Simple subscription pricing with included booking credits. No hidden fees or surprise charges that scale unpredictably with your team.
Every action logged with timestamps and user attribution. Essential for compliance, dispute resolution, and quality assurance—features often missing in competing platforms.
Eclipse connects with the tools your team already uses, from calendar sync to field service accounting systems, ensuring your scheduling data flows seamlessly across your organization.
Bi-directional sync for admins, customers, and providers. Prevent double-bookings and keep all calendars in sync.
Works with your virtual visit tools. Auto-generate meeting links for telehealth appointments.
Connect with email, SMS gateways, and communication tools for seamless notification delivery.
SOC 2 Type II integrations with QuickBooks and calendar tools for streamlined customer scheduling workflows.
Schedule and coordinate any home or field visit type with specialized workflows for each.
Book, dispatch, and invoice HVAC service, install, and maintenance work
Service calls, quotes, and on-site invoicing for plumbers
Schedule electricians, track licenses, and manage service and project work
Online booking and route-aware dispatch for repair technicians
Recurring residential and commercial cleans with visit verification
Recurring treatments, route optimization, and applicator tracking
Recurring routes, crews, and seasonal maintenance plans
Leads, estimates, crews, and multi-day projects
Trusted by field service, field service, field service, therapy, and mobile health agencies requiring the highest levels of data protection and regulatory compliance.
Full customer data protection across the platform
Enterprise-grade security controls attested
Supports proof-of-service GPS check-in/out requirements
Every action logged with timestamps and attribution
WCAG 2.1 AA compliant interface