Let customers book online, dispatch technicians efficiently, and invoice and collect payment on the spot.
We understand the unique obstacles your business faces in delivering quality field-service operations.
Managing inbound repair requests across channels.
Efficient tech routing across a busy service area.
Tracking diagnosis, parts orders, and return visits.
Collecting diagnostic fees and final payment reliably.
Purpose-built features designed specifically for appliance repair operations.
Customers request repairs and time windows online.
Assign jobs by location and time window.
GPS check-in/out, photos, and signature.
Log diagnosis, parts, and follow-up visits.
Collect diagnostic fees and final payment.
Automated review requests after every job.
Every feature is designed with appliance repair workflows in mind, ensuring seamless integration with your existing processes.
Time-window booking from any device.
Cut drive time and fit more jobs per day.
Everything about the job in one record.
Collect on-site or online, no separate terminal.
Full history for every appliance and customer.
Track first-time-fix rate and revenue per tech.
Meet and exceed regulatory requirements with our certified security infrastructure.
Monitor technician licensing and COIs with expiration alerts.
Independently attested security and availability controls.
PCI-aligned card acceptance on-site and online.
Data encrypted in transit and at rest.
Discover how Eclipse's features work for appliance repair organizations.
Join trades businesses that use Eclipse to schedule jobs, dispatch technicians, verify work on-site, and invoice faster. Get started with a personalized demo today.