Admin Features

    Revolutionize Your Admin Experience

    Powerful tools for schedulers, dispatchers, operations managers, and agency administrators. Streamline workflows, automate visit appointments, and maintain complete operational visibility.

    View Provider Features

    Centralized Dashboard & Visit Management

    Real-time, color-coded calendar and dispatch board of every visit and shift, with filters by service, client, provider, and location. Instantly reschedule, reassign, and message from a single view.

    technician scheduling dashboardvisit managementreal-time dispatch

    Auto-Broadcast & Smart Matching

    Automation engine broadcasts open shifts and visits in configurable waves. Auto-match based on skills, availability, proximity, client preferences, or customer continuity for rapid, logic-driven fulfillment.

    shift broadcastingtechnician matchingautomated dispatch

    Customer & Technician Management

    Manage clients, referral sources, and technicians/technicians with comprehensive onboarding, credential tracking, and eligibility controls. Group provider teams by skill, discipline, region, or custom logic.

    technician managementprovider networkclient management

    Compliance & Credential Manager

    License, certification, background-check, and training tracking with onboarding checklists. Automated expiration alerts and enforcement rules keep every technician and technician compliant.

    credential trackingSOC 2 compliancelicense monitoring

    Feedback Manager

    Collect and review structured feedback from clients, and technicians after every visit. Monitor service quality, address issues early, and support continuous improvement.

    quality assuranceclient feedbackvisit ratings

    GPS check-in/out & Visit Verification

    GPS-verified mobile check-in/out with geofencing, time-stamped location data, and digital client signature. An GPS check-in/out-ready, audit-proof record of every visit for customer and customer compliance.

    GPS check-in/out softwareGPS visit verificationproof-of-service

    Integrated Financial Management

    Multi-customer billing across customer, customer, insurance, and private pay, plus batch invoicing, remittance, and QuickBooks integration. Mapping and reconciliation workflows for seamless operations.

    field service billing softwarecustomer billingQuickBooks integration

    Multi-Currency Management

    Configure ISO 4217 currencies, set base and alternate currencies, and manage rate cards per service. Consistent reporting for agencies operating across regions.

    multi-currency billingcross-border invoicingrate cards

    Deep Customization & Business Setup

    Configure agency profiles, credential settings, notification templates, and service catalogs. Generate custom intake forms and templates for service plans, authorizations, and compliance.

    customizable schedulingwhite-label portalsagency configuration
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    Roles & Permissions

    Role-based access control with custom roles, granular permissions, and organized admin teams. SOC 2-aligned access controls at every level of your organization.

    role-based accessuser permissionssecurity controls

    Multi-Tiered Visit Views

    View visits and shifts by status—Active, Today's, Upcoming, Past, Pending Review, Cancelled, Draft, Unassigned, and Invitations—so no visit is ever overlooked.

    visit trackingscheduling viewsshift management

    Advanced Reporting & Analytics

    Comprehensive dashboards with custom reports, utilization metrics, and actionable insights. Track KPIs across technicians, technicians, clients, customers, and service types.

    agency analyticsscheduling reportsperformance metrics

    Ready to Transform Your Field Service Operations?

    Join trades businesses that use Eclipse to schedule jobs, dispatch technicians, verify work on-site, and invoice faster. Get started with a personalized demo today.

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