Enterprise Security

    Security & Compliance

    Enterprise-grade security with SOC 2 compliance, SOC 2 Type II attestation, and GPS check-in/out-ready visit verification. Your data is protected by the same standards used by field service and financial institutions.

    SOC 2
    Compliant
    SOC 2
    Type II Attested
    WCAG 2.1
    AA Compliant

    Industry Certifications

    Eclipse maintains the highest levels of compliance for field service, education, and enterprise environments.

    SOC 2 Type II

    Field service Privacy

    Eclipse meets all requirements of the Health Insurance Portability and Accountability Act for customer data (customer data).

    What This Means for You

    Business Associate Agreements (BAA) available
    customer data encryption in transit and at rest
    Access controls and audit logging
    Employee SOC 2 training certification
    Incident response procedures
    Regular risk assessments

    SOC 2 Type II

    Security & Availability

    Independent third-party audit confirming Eclipse meets rigorous standards for security, availability, and confidentiality.

    What This Means for You

    Annual independent audits
    Security controls validation
    Availability monitoring
    Confidentiality protections
    Processing integrity
    Privacy safeguards

    Security Features

    Multiple layers of protection to keep your data safe.

    AES-256 Encryption

    All data encrypted at rest using AES-256, the same standard used by banks and government agencies.

    TLS 1.3 in Transit

    All data transmitted using TLS 1.3 encryption, ensuring secure communication between clients and servers.

    Complete Audit Trails

    Every action logged with timestamps, user IDs, and IP addresses for full accountability and compliance.

    Multi-Factor Authentication

    Optional MFA for all users with support for authenticator apps and SMS verification.

    Secure Infrastructure

    Hosted on SOC 2 attested cloud infrastructure with 99.9% uptime SLA and geographic redundancy.

    Role-Based Access Control

    Granular permissions ensure users only access the data and features they need.

    Accessibility

    WCAG 2.1 AA Compliant

    Eclipse is designed to be accessible to all users, including those with disabilities. We meet WCAG 2.1 Level AA standards and Section 508 requirements.

    WCAG 2.1 AA Compliant
    Screen Reader Compatible
    Keyboard Navigation
    High Contrast Mode
    Adjustable Text Sizes
    Focus Indicators
    GPS check-in/out-Ready
    proof-of-service
    PCI DSS
    Payment Security
    Section 508
    Federal Accessibility

    How We Protect Your Data

    Encryption at Rest

    All data stored in our databases is encrypted using AES-256 encryption. Encryption keys are managed through a secure key management service with automatic rotation.

    Encryption in Transit

    All data transmitted between your devices and our servers uses TLS 1.3 encryption. We enforce HTTPS across all endpoints and use certificate pinning for mobile applications.

    Audit Trails

    Every action in Eclipse is logged with timestamps, user identification, and IP addresses. Audit logs are retained for 7 years and cannot be modified or deleted.

    Infrastructure Security

    Eclipse runs on SOC 2 attested cloud infrastructure with geographic redundancy, automated backups, and 99.9% uptime SLA. All infrastructure is monitored 24/7.

    Need Security Documentation?

    Request our security whitepaper, SOC 2 report, or schedule a security review with our team.